At Treenova, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, place an order, contact us, or use our services.
We may collect information such as your name, email address, phone number, billing address, shipping address, order details, account information, and any message submitted through our contact forms. Payment information is processed securely by third-party payment gateways, and we do not directly store complete card or banking details.
We use your information to process and deliver orders, manage customer accounts, provide support, communicate order updates, improve our website, prevent fraud, and comply with legal requirements. With your permission, we may also send promotional messages, product updates, or special offers. You may unsubscribe from marketing communications at any time.
We may share necessary information with trusted service providers, including payment processors, shipping partners, website hosting providers, analytics services, and technical support vendors. These parties receive only the information required to perform their services. We do not sell or rent your personal information to advertisers or unrelated third parties.
Our website may use cookies to remember preferences, maintain shopping-cart functionality, analyse traffic, and improve user experience. You can disable cookies through your browser settings, although some website features may not function properly.
We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, misuse, or disclosure. However, no online system can guarantee complete security.
You may request access, correction, or deletion of your personal information, subject to applicable legal and business-record requirements.
This policy may be updated periodically. Any changes will be posted on this page.
For privacy-related questions, contact us at support@treenova.in.